Frequently Asked Questions

We like to create a good and high-quality products.
We love clients who appreciate the value of our work, and who are willing to invest in themselves.

About 360ultra Traders

what is 360ultra Traders

360ultra Traders Invest is our innovative copy-trading program. It was developed by 360ultra Traders’s Research & Development Department. 360ultra Traders Invest offers the opportunity: - For Investors to follow suitable strategies and receive a portion of the profits. - For Strategy Managers to earn extra by generating profits for their Investors and receiving a profit share (%). .

What is investor ?

Investors can follow suitable traders’ strategies (Strategy Managers) and profit from the Strategy Manager’s overall growth. You can become an investor even if you have limited knowledge and experience in forex, or limited time but would still like to trade the financial markets.

What is Strategy Managers?

Strategy Managers share their trades and can earn up to a 30% profit share when they generate profits for their Investors.

Verifying your Profile

How do i become verified client

Once you become a verified client, you will have access to all of 360ultra Traders’s products and services. Verify your profile by uploading clear colour copies (mobile photo or a scan) of the following documents: Proof of identity – passport, national identity card or driving license if your identification document also states your correct residential address, then an additional proof of address document may not be required.

how long will it take to verify my profile

Once you upload all your documents, it can take up to 10 minutes during working hours to 24 hours to verify your profile.

I am getting an error while trying to upload my document what should i do ?

Please check the following before uploading: That the size of your document does not exceed 25MB. That the file is in one of the following formats: gif, jpg, tiff, png, doc, docx and pdf. If the error message persists you can send your documents to info@360ultra Traderstrading.com.

Making a deposit

How long does it takes for my deposit

Details on the processing time for each payment method can be found on our Deposits and Withdrawals page. If we need to request and verify additional information then the processing time might be longer. Please note that 360ultra Traders is not liable for any delays caused by a 3rd party payment processor.

I made a deposit during the weekend/bank holiday, when will it be processed?

All deposits made during the weekend/bank holidays will be processed according to the standard processing times for each payment method.

Why is the balance in my account different than what I deposited?

This is possibly due to additional charges made by your payment provider/bank. If this is the case, you should contact your payment processor for further clarification as we do not have access to third-party service systems.

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